Gulbaan Payment Verification Policy
At Gulbaan, we deeply value and trust our customers. However, due to an increase in fraudulent activities, it is essential for us to ensure the safety and integrity of transactions for both our customers and ourselves.
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Paid Orders Through the Website
Orders placed on the website with payment via debit/credit card, Cash on Delivery (COD), or cash can be processed immediately by the Gulbaan team. -
Unpaid Orders Through the Website
Orders with pending payments (e.g., Bank Transfer, Jazz Cash, Easy Paisa) must be verified before processing: - COD or Cash: Orders paid using these methods are approved for immediate processing.
- Bank Transfer/Jazz Cash/Easy Paisa: Any screenshots shared by customers must be verified by the Gulbaan team.
- Verification Time: Payments made via Bank Transfer, Jazz Cash, or Easy Paisa may take up to 24 hours to verify. This time frame may vary depending on the bank or the transaction's country of origin.
- Verified Payments Order Processing: Orders will be processed promptly once payment is confirmed.
- Special Circumstances
- Custom Orders: We recommend using Cash or COD for custom orders. If these options are not feasible, please contact our team to explore alternative payment methods, including debit/credit card payments on our website.
- Deposits on Custom Orders or Floral Jewellery: Deposits are subject to the same verification period. Orders will be processed once the deposit is confirmed by the Gulbaan team.